Last Updated: April 2026
Return Policy:
Return Window:
We accept returns within 30 days of delivery. If more than 30 days have passed since your purchase, we are unable to offer a refund or exchange.
Eligibility for Returns:
To qualify for a return:
- The item must be unused, unworn, and in the same condition in which it was received.
- Items must include original packaging when applicable.
Please contact us before sending any item back so we can provide the correct return address.
Non‑Returnable Items:
Certain items cannot be returned, including:
- Perishable goods (food, flowers, etc.)
- Books, magazines, newspapers, sheet music
- Intimate or sanitary items
- Hazardous materials, flammable liquids, or gases
- Gift cards
- Downloadable digital products
- Certain health and personal care items
- Custom handmade or personalized items (unless damaged or incorrect)
- Please note: Vintage and one‑of‑a‑kind items may also be non‑returnable depending on their condition and description.
Partial Refunds:
Partial refunds may be granted for:
- Items not in original condition
- Items damaged or missing parts not due to our error
- Items returned more than 30 days after delivery (if accepted at our discretion)
Refund Process:
Once your return is received and inspected, we will notify you by email regarding approval or denial. If approved, your refund will be issued to your original method of payment. Processing times vary by bank and credit card provider.
Late or Missing Refunds:
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card company.
- Contact your bank—processing times vary.
If you still have not received your refund, please email us at Info@AwesomeBuys.net
Sale Items:
Sale or clearance items are non‑refundable unless they arrive damaged or incorrect.
Exchanges:
We replace items only if they are defective or damaged. If you need an exchange for the same item (and it is still in stock), email Info@AwesomeBuys.net and we will provide return instructions.
Gifts:
If the item was marked as a gift at purchase and shipped directly to you, you may receive store credit for the value of the return. Once the returned item is received, a gift certificate will be emailed to you. If the item was not marked as a gift, or the gift giver had the order shipped to themselves, the refund will be issued to the original purchaser.
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Shipping costs are non‑refundable. If a refund is issued, the cost of return shipping may be deducted. For high‑value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact:
For any questions about returns or refunds, please contact us at: Info@AwesomeBuys.net